FA Q
Frequently asked questions
Where?
Where can I buy the products?
For detailed information please click HERE, or click on the upper menu "Where to buy?" button to reach the page. You can also find the dates of actual art faires at the HOME page.
Custom order
I would like to place a custom order
Would you like to order a jewelry in an other color?
(Please note that I do not make exact copies of my jewelries, though similar products are available.)
For placing a custom order please use the contact box at the bottom of the LOOKBOOK site, or you can send a message in the CONTACT menu (in this case please write 'Custom order' in the subject field.)
Collection
Can I buy the products listed in Collection menu directly?
No. Products with my patterns which can be seen in Collection menu are related to Redbubble and Society6 webshops, therefore you can purchase them there. This also means that for purchasing these products you have to have an account on the(se) website(s).
Sizes
In which sizes are the clothes from Collection menu available? Can I buy them in different colors?
To check the available colors and sizes, please click on the photo of the pőroductz. Under the bigger image you can find Go to link text, clicking on the text will navigate you to the webshopba, to which the product belongs. On the right side of the page you will find the customizing menus and see the variations.
DELIVERY
Lost
I have ordered a product. Where can I see the tracking?
For tracking products bought on Etsy you should type tracking refernce number (RR+numbers) on the site of your national tracking service, or internation online tracking sites (for ex. TRACKIT)
In case of ordering Redbubble or Society6 products you can find detailed information if you go to "Order history" in you account menu(Redbubble) or My account-->order history (Society6) .
It seems that my item is lost. Whom should I contact?
Products from Etsy are packaged and sent to post by me. If anything is unclear about the shipping please contact me via email or via the Contact menu. I will send the reply by email. Thank you%
Products ordered from Redbubble and Society6 sites are both packaged and shipped by those sites, any reclamaitons are handled by the customer service of Redbubble and Society6. Please contact them! Thank you!